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Legal

Returns, refunds, and the plant warranty.

We'd rather make it right than make you upset. If something didn't work, tell us. Most of the time we can replace, exchange, or refund. Specifics below.

— Steve

General merchandise

Returns within 30 days with receipt. Resalable condition. Refund to original payment method.

Plants

Annuals, perennials, vegetables, houseplants — return within 2 days with receipt. After that, care after purchase is outside our control.

Trees & shrubs warranty

We warranty trees and shrubs for 6 months at 50% replacement cost, provided:

  • Original receipt.
  • Followed our planting and watering instructions.
  • Didn't die from neglect or freeze in the pot.

Non-refundable

  • Sale and clearance.
  • Seasonal items (Christmas trees, poinsettias, mums, pansies past season).
  • Gift cards.
  • Special-order plants or stone yard materials.
  • Bulk landscape products once loaded into your vehicle.

Stone yard

Bulk stone, sand, soil, aggregates — final sale once loaded. Defect? Tell us within 24 hours.

Questions?

Come see us or call.